These Terms of Pilot ("Terms") explain how your school district or organization may access and use Proserva’s Pilot services and features described below. By checking the box indicating acceptance, you agree to these Terms on behalf of your school district or organization ("School District," "you," or "your").
This Pilot allows your district to try certain Proserva features at no cost for a limited time. The Pilot is meant for evaluation only, may change during the Pilot period, and can be ended by either party. Your district keeps ownership of its data, and Proserva will handle that data as described in these Terms and under applicable privacy laws.
1.1 Purpose of the Pilot
This Pilot allows School District to evaluate Proserva’s Observation Evaluation AI functionality and related platform features for educator observation, coaching, and professional learning.
1.2 What may be included
The Pilot may include the following, as designated by School District and enabled by Proserva:
1.3 Cost
There is no license or subscription fee for the Pilot. School District is responsible for its own internal costs related to participating in the Pilot.
1.4 If these Terms conflict with other terms
If there is any conflict between these Terms and Proserva’s general online terms or other click-through terms, these Terms control for the Pilot.
2.1 Pilot period
The Pilot begins on [Insert Start Date] and ends on [Insert End Date] (the "Pilot Term"), unless it ends earlier under these Terms.
2.2 Ending for convenience
Either party may end the Pilot for any reason by giving 10 days’ written notice.
2.3 Ending for breach
Either party may end the Pilot immediately by written notice if the other party materially breaches these Terms and does not fix that breach within 10 days after receiving written notice.
2.4 What happens when the Pilot ends
When the Pilot ends, School District’s access to the Pilot ends as well, subject to the data return, deletion, and privacy sections below.
3.1 Pilot access
During the Pilot Term, Proserva gives School District a limited, non-exclusive, non-transferable right for Authorized Users to access and use the Platform only for the Pilot described in these Terms.
3.2 What you may not do
School District will not, and will not allow any Authorized User to:
3.3 School District responsibilities
School District is responsible for:
3.4 Proserva responsibilities
Proserva is responsible for the following in connection with the Pilot.
3.4.1 Compliance with applicable privacy laws
Proserva and School District acknowledge that Proserva is acting as an independent contractor and agent performing a government function on behalf of School District and may have access to School District Data, including nonpublic, private, and confidential student Educational Data and employee Personnel Data. Proserva agrees that all data created, collected, received, stored, used, maintained, or shared by Proserva in performing its obligations under these Terms will be handled in accordance with the Minnesota Government Data Practices Act (MGDPA), the Family Educational Rights and Privacy Act (FERPA), and other applicable federal and state data privacy and security laws.
3.4.2 How Proserva will handle data
Proserva will manage and protect School District Data based on the classifications assigned by School District under applicable law. Proserva will not classify or handle School District Data in a way that conflicts with applicable law.
3.4.3 Limits on Proserva’s use of data
Proserva will:
3.4.4 Security and breach notice
Proserva will:
3.4.5 Returning or deleting data
When the Pilot ends, or earlier if School District requests it, Proserva will, at School District’s direction, securely return or destroy School District Data in its possession and provide written confirmation of destruction if requested.
4.1 Confidential information
Each party may share non-public information with the other that is marked confidential or that reasonably should be understood to be confidential ("Confidential Information").
4.2 How each party must protect it
The receiving party will protect Confidential Information using reasonable care and will use it only as needed to carry out these Terms.
4.3 What is not confidential information
Confidential Information does not include information that:
4.4 Required disclosures
If a party is legally required to disclose Confidential Information, it will give notice when legally allowed and disclose only what is required.
5.1 Proserva’s platform
Proserva keeps all rights, title, and interest in and to the Platform and related technology.
5.2 Your data
School District keeps ownership of its videos, files, text, metadata, and other content uploaded to the Platform ("School District Data").
5.3 Feedback
School District may provide feedback about the Pilot. Proserva may use that feedback to improve the Platform, but will not identify School District as the source of the feedback without School District’s express written permission.
6.1 Pilot nature
School District understands that Pilot features may change, may be incomplete, may have limited functionality, and are provided for evaluation purposes only.
6.2 Disclaimer
Except as expressly stated in these Terms, the Pilot is provided "as is" and without warranties of any kind, to the maximum extent permitted by law.
7.1 No indirect damages
To the maximum extent permitted by law, neither party will be liable for indirect, incidental, special, consequential, or punitive damages arising out of or related to the Pilot.
7.2 Liability cap
To the maximum extent permitted by law, each party’s total liability under these Terms will not exceed USD $10,000, except for liabilities that cannot be limited by law.
8.1 Data export
Upon written request during the Pilot Term, Proserva will provide School District with a reasonable export of School District Data in Proserva’s standard format.
8.2 Deletion after the Pilot
Within 30 days after the end of the Pilot, or earlier upon School District’s written request, Proserva will delete School District Data from the Pilot environment, except for:
8.3 Confirmation of deletion
Upon request, Proserva will provide written confirmation of deletion.
9.1 Definitions
For purposes of these Terms:
9.2 Proserva as a school official or service provider
School District designates Proserva as a school official, or equivalent service provider, with a legitimate educational interest solely for purposes of providing the Services. Proserva will remain under School District’s direct control with respect to the use and maintenance of Educational Data and Personnel Data, as required by applicable law and these Terms.
9.3 Permitted use only
Proserva will collect, use, disclose, and process Educational Data and Personnel Data only as needed to provide and support the Services and to meet its legal and contractual obligations. Proserva will not sell, share, or use Educational Data or Personnel Data for advertising, marketing, or building profiles for non-educational purposes.
9.4 Minimizing student appearance in video
The Services are intended for educator observation and coaching. School District will use reasonable efforts to reduce student capture in recordings where feasible, recognizing that students may appear incidentally. If Educational Data is present in video, Proserva will treat it as protected Educational Data and apply the safeguards described in these Terms.
9.5 Security program
Proserva will maintain a written information security program appropriate to the nature of the Services and the sensitivity of Educational Data and Personnel Data, including:
Proserva will limit access to Educational Data and Personnel Data to personnel who need access to provide the Services and who are bound by confidentiality obligations.
9.6 Subprocessors and Create Labs processing
(a) Authorized subprocessors
School District authorizes Proserva to use the Subprocessors listed in Exhibit 1. Proserva will require each Subprocessor to protect data in a way that is at least as protective as these Terms.
(b) Create Labs scope
School District Data, including video and limited contextual information submitted by Authorized Users, may be sent to Create Labs only to perform AI evaluation and return evaluation outputs to Proserva.
(c) No retention
Create Labs and Proserva will not retain School District Data, including Educational Data or Personnel Data, except temporarily as needed to process the request. Create Labs will delete School District Data from its systems within 72 hours, or sooner if technically feasible, after processing is complete.
(d) No training
Create Labs and Proserva will not use School District Data, including Educational Data and Personnel Data, to train, fine-tune, or improve models unless School District separately provides specific written opt-in authorization that describes the data, purpose, and retention.
(e) Segregation and non-access by other districts
Proserva will ensure that the Create Labs processing environment used for the Pilot has logical segregation and access controls so that:
9.7 Security incidents and breach notice
(a) Security Incident
A "Security Incident" means unauthorized access to, acquisition of, or disclosure of School District Data, including Educational Data or Personnel Data.
(b) Notice
Proserva will notify School District without undue delay, and no later than 72 hours after confirming a Security Incident affecting School District Data.
(c) Investigation and cooperation
Proserva will investigate the incident, take reasonable steps to contain and fix it, and provide School District with information reasonably needed for both parties to meet legal obligations.
9.8 Help with legal data requests
Proserva will reasonably assist School District in responding to applicable legal requests relating to School District Data, including access, correction, or deletion requests, to the extent legally required.
9.9 COPPA
(a) Educational use
The Services are offered to School District for educational purposes and are intended for use by educators and administrators.
(b) School authorization model
Where applicable, School District represents that it will provide any notices and obtain any consents required in connection with Educational Data or Personnel Data, including parental consent where required, and that it authorizes Proserva’s collection and use only for the educational purposes described in these Terms.
(c) Provider notice
Proserva will make available a description of the categories of Educational Data and Personnel Data collected, the purposes of collection and use, and Proserva’s retention and deletion practices, to support School District’s compliance obligations.
9.10 Compliance with laws
Proserva will comply with applicable laws governing Educational Data and Personnel Data to the extent those laws apply to Proserva as a service provider. School District remains responsible for determining which laws and policies apply to School District and for its own compliance obligations, including classroom recording policies, employee policies, and student notice requirements.
9.11 Audit and documentation
Upon request, Proserva will provide reasonable documentation describing its security measures and the Subprocessor list in Exhibit 1. Onsite audits are not required during the Pilot unless required by law, but the parties will cooperate in good faith to address reasonable security questions.
10.1 Governing law
These Terms are governed by the laws of the State of Minnesota, excluding its conflict of laws rules.
10.2 Assignment
Neither party may assign these Terms without the other party’s written consent, except to a successor in connection with a merger, acquisition, or sale of substantially all assets.
10.3 Entire agreement
These Terms, including Exhibit 1, are the entire agreement between the parties regarding the Pilot and replace prior or contemporaneous discussions and proposals on the same subject.
By checking the acceptance box during sign-up, School District confirms that it has read and agrees to these Terms of Pilot.
1.1 Pilot Purpose. School District will evaluate Proserva’s Observation Evaluation AI functionality and related platform features during the Pilot Term for educator observation, coaching, and professional learning purposes (the "Pilot").
1.2 Scope. The Pilot includes:
1.4 Order of Precedence. If there is any conflict between this Agreement, Proserva’s general online terms, or any click-through terms, this Agreement controls for the Pilot.
1.3 No Fees. There is no license or subscription fee for the Pilot. School District is responsible for its own internal costs.
2.1 Pilot Term. The Pilot begins on ______________________ and ends on ______________________ (the "Pilot Term"), unless ended earlier under this Section.
2.2 Termination for Convenience. Either party may terminate the Pilot for any reason upon 10 days written notice.
2.3 Termination for Cause. Either party may terminate immediately upon written notice if the other party materially breaches and does not cure within 10 days after written notice.
2.4 Effect of Termination. Upon termination or expiration, School District access ends, subject to Section 8 (Data Return and Deletion) and Section 9 (Student Data Privacy, Security, and Subprocessors).
3.1 License. During the Pilot Term, Proserva grants School District a limited, non-exclusive, non-transferable right for Authorized Users to access and use the Platform solely for the Pilot Purpose.
3.2 Use Restrictions. School District will not:
3.3 Customer Responsibilities. School District is responsible for:
3.4 Proserva Responsibilities. Proserva understands and agrees that it is responsible for:
1. Compliance with the Minnesota Government Data Practices Act (MGDPA)
Proserva and School District acknowledge that Proserva is an independent contractor and agent performing a government function on behalf of School District and that it will have access to School District Data, which includes nonpublic, private and confidential student Educational Data (Minn. Stat. sec.13.32) and employee Personnel Data (Minn. Stat. sec. 13.43). Accordingly, Proserva agrees that all data created, collected, received, stored, used, maintained, or disseminated by Proserva in performing its obligations under the Agreement shall be subject to the requirements of the Minnesota Government Data Practices Act, Minn. Stat. Chapter 13 (“MGDPA”), the Family Educational Rights and Privacy Act (“FERPA”), and any other applicable state or federal laws governing data privacy and security.
2. Data Classification and Treatment
Proserva agrees to manage and protect all School District Data in accordance with the classifications (e.g., public, private, confidential, or nonpublic) assigned to that data by School District under MGDPA. Proserva shall not classify or handle any School District data in a manner inconsistent with its classification under state law, and Proserva is responsible for administering all School District Data—including but not limited to video files, metadata, and AI-generated analytical outputs—in accordance with MGDPA.
3. Authorized Use and Access
No Unauthorized Disclosure: Proserva shall not disclose, re-disclose, sell, or disseminate any School District Data to any third party for commercial or any other purposes, including but not limited to marketing, advertising, or using School District Data to train Proserva’s own AI models, without the express written consent of School District, unless required by law or court order.
4. Data Security and Breach Notification
5. Disposition of Data
Upon termination of the Agreement, or upon School District’s request, Proserva shall, at School District’s discretion, either securely return or destroy all School District Data in its possession, and provide written certification of such destruction to School District.
6. Remedies
Proserva acknowledges that it is subject to the civil remedies provided in Minn. Stat. § 13.08 for any violations of the MGDPA, including but not limited to damages, costs, and reasonable attorney fees.
4.1 Confidential Information. Each party may disclose to the other non-public information that is designated as confidential or should reasonably be understood as confidential ("Confidential Information").
4.2 Obligations. The receiving party will protect Confidential Information using reasonable care, and will use it only to perform under this Agreement.
4.3 Exclusions. Confidential Information does not include information that is publicly available without breach, independently developed, or lawfully received from a third party.
4.4 Compelled Disclosure. If legally compelled to disclose Confidential Information, the receiving party will provide notice (if permitted) and disclose only what is required.
5.1 Platform. Proserva retains all rights in the Platform and related technology.
5.2 Ownership of School District Data. School District retains ownership of and all rights in videos, files, text, metadata, and other content uploaded to the Platform (“School District Data”).
5.3 Feedback. School District may provide feedback. Proserva may use feedback to improve the Platform without obligation, provided Proserva does not identify School District as the source without express written permission of School District.
6.1 Pilot. School District acknowledges Pilot features may change, have limited functionality, and are provided for evaluation.
6.2 Disclaimer. Except as expressly stated, the Pilot is provided "as is" and without warranties to the maximum extent permitted by law.
7.1 No Indirect Damages. To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, or consequential damages arising out of the Pilot.
7.2 Cap. Each party’s aggregate liability under this Agreement is capped at USD 10,000, except for liabilities that cannot be limited by law.
8.1 Export. Upon request during the Pilot Term, Proserva will provide School District with a reasonable export of School District Data in Proserva’s standard format.
8.2 Deletion at End of Pilot. Within 30 days after Pilot end (or earlier upon School District’s written request), Proserva will delete School District Data from the Pilot environment, except:
8.3 Deletion Confirmation. Upon request, Proserva will provide written confirmation of deletion.
9.1 Definitions.
"Subprocessor" means a third party authorized by Proserva to process Educational Data and Personnel Data to deliver the Services.9.2 Provider as School Official (MGDPA, FERPA). School District designates Proserva as a "school official" (or equivalent service provider) with a legitimate educational interest, solely to perform the Services for School District.. Proserva will be under School District’s direct control with respect to the use and maintenance of Educational Data and Personnel Data through the restrictions in Section 3 and Section 9 of this Agreement, and in accordance with MGDPA and FERPA..
9.3 Permitted Purpose; Prohibition on Commercial Use; No Sale; No Advertising. Proserva will collect, use, disclose, and process Educational Data and Personnel Data only as necessary to provide the Services, support the Services, and meet Proserva’s legal and contractual obligations under this Agreement. Proserva is prohibited from selling, sharing, disseminating, or using Educational Data or Personnel Data for advertising, marketing, or building profiles for non-educational purposes.
9.4 Data Minimization; Student Presence in Video. The Services are intended for educator observation and coaching. School District will use reasonable efforts to minimize capture of students in recordings where feasible, recognizing students may appear incidentally. If Educational Data is present in video, Proserva will treat it as protected Educational Data under the MGDPA, FERPA, and this Agreement and apply the safeguards below.
9.5 Security Program. Proserva will maintain a written information security program appropriate to the nature of the Services and the sensitivity of Educational Data and Personnel Data, including:
Proserva will limit access to Educational Data and Personnel Data to personnel who need access to provide the Services and who are bound by confidentiality obligations.
9.6 Subprocessors; Create Labs Processing.
(a) Authorized Subprocessors. School District authorizes Proserva to use Subprocessors listed in Exhibit 1. Proserva will impose written obligations on each Subprocessor that are at least as protective as in Section 3 and in this Section 9 of the Agreement.
(b) Create Labs Scope. School District Data (including video and limited contextual information submitted by Authorized Users) may be transmitted to Create Labs solely to perform AI evaluation and return evaluation outputs to Proserva.
(c) No Retention. Create Labs and Proserva will not retain School District Data, including but not limited to Educational Data or Personnel Data, except transiently as necessary to process the request. Create Labs will delete School District Data from its systems within 72 hours (or sooner if technically feasible) after processing is complete.
(d) No Training. Create Labs and Proserva will not use School District Data, including but not limited to Educational Data and Personnel Data, to train, fine-tune, or improve models, except if School District provides separate written authorization that is specific, opt-in, and describes the data, purpose, and retention.
(e) Segregation and Non-Access by Other Districts. Proserva will ensure the Create Labs processing environment used for this Pilot enforces logical segregation and access controls such that:
9.7 Incident Response and Breach Notification.
(a) Security Incident. "Security Incident" means unauthorized access to, acquisition of, or disclosure of School District Data, including but not limited to Educational Data or Personnel Data.
(b) Notice. Proserva will notify School District without undue delay, and in any event within 72 hours after confirming a Security Incident affecting School District Data. .
(c) Investigation and Cooperation. Proserva will investigate, take reasonable steps to contain and remediate, and provide School District with information reasonably necessary for School District and Proserva to meet legal obligations under MGDPA and other applicable laws
9.8 Access, Correction, and Requests. Proserva will reasonably assist School District in responding to data requests under MGDPA, including access, correction, or deletion requests, to the extent applicable and legally required.
9.9 COPPA.
(a) Educational Use. The Services are offered to School District for educational purposes and are intended for use by educators and administrators.
(b) School Authorization Model. Where applicable, School District represents that it will provide any required notices and consents (including parental consent if required) related to the collection and use of Educational Data or Personnel Data, and that it will authorize Proserva’s collection and use solely for the educational purposes described in this Agreement.
(c) Provider Notice. Proserva will make available a description of the categories of Education Data and Personnel Data collected (including incidental appearance of students in video), the purposes of collection and use, and Proserva’s retention and deletion practices, to support School District’s COPPA compliance.
9.11 Compliance with Laws. Proserva will comply with applicable laws governing Educational Data and Personnel Data that apply to Proserva as a service provider, including but not limited to FERPA and MGDPA, to the extent applicable through School District’s designation of Proserva as a school official, independent contractor, and agent. School District is responsible for determining which laws apply to School District and for School District’s own policy compliance (for example, classroom recording policies, employee policies, and student notice requirements), while Proserva remains responsible for determining which laws apply to Proserva and Create Labs, and for its obligations under this Agreement..
9.12 Audit and Documentation. Upon request, Proserva will provide reasonable documentation describing its security measures and the Subprocessor list in Exhibit 1. Onsite audits are not required during the Pilot, unless required by law, but the parties will cooperate in good faith to address the School District’s reasonable security questions.
10.1 Governing Law. Minnesota law governs this Agreement, excluding conflict of laws rules.
10.2 Assignment. Neither party may assign this Agreement without the other party’s written consent, except to a successor in a merger or sale of substantially all assets.
10.3 Entire Agreement. This Agreement, including Exhibit 1, is the entire agreement regarding the Pilot and supersedes prior proposals on the same subject.
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